london greenwich high road

There's no scheduled clean of your apartment for stays of 6 nights or less. For stays of 7 nights or more a full cleaning service is included on the 4th day of your stay, which includes a change of bed linen, towels and a general sprucing up of the apartment. This cleaning will also occur every 7 days thereafter.

If you would like an additional freshening up, we can provide a full cleaning service, including a change of bed linen and towels for a small cost.

Any rubbish you would like us to collect please hang the ‘please collect my rubbish’ sign on the outside of your door and our housekeeping team will happily remove it on the next daytime schedule.

As part of our strategy for a green future we do not change towels daily.  Should you need additional towels we are happy to replace a set within your stay.

Staycity Aparthotels are committed to improving waste management as part of our Stay Green initiative and are running a trial here. It works like this:

• General: Please place in the container marked ‘General Waste’.
• Recycling: Please place in the container marked ‘Mixed Recycling’.
• Food & Bio-Waste: Please place all food waste into the food waste caddy in your apartment.
• Glass: Please bring to reception or leave to one side and we’ll recycle for you.

We would love your feedback on this trial, so please submit some comments in our survey or you can email us [email protected]. Check your email for our online survey, or speak to our 24/7 guest services team.

Check-out is 11am. Late check-out is subject to availability and charged per hour.

Members can enjoy a complimentary late check-out until 12pm (subject to availability).

Express Checkout is now available. Simply drop your key in the box on departure.

We have an in-house laundry service which accepts contactless payments. Guests must provide their own detergent. 

We do not have a Staycafé here, however our central location means you're spoiled for choice in terms of eating out. Don't forget you're free to cook in your fully equipped kitchen too. Just ask one of our friendly team for insider information on where to get all the best ingredients.

Hand and body soap are provided in the wall-mounted dispensers. We are happy to top up bathroom supplies (hand wash, hair & body wash) if required. 

Toilet rolls are provided upon arrival and will be replenished during your stay.   

Tea bags, coffee, milk, salt, pepper and sugar sachets are provided on arrival.  Should you need these replenishing please let our reception team know.   

Our specially designed, comfortable sofa beds are not made up on arrival, but we provide all the necessary linen required in your room.

They're simple to assemble, but if you need a little help you'll find a step by step guide here.