There's no scheduled clean of your apartment for stays of six nights or less. Washing up liquid, a sponge, disposable cloth, tea towels, dustpan and brush, bin bags, and bathroom bag sacks are provided in your apartment. Mops and floor brushes (if not already in your apartment) are available upon request. For an additional cost, we can arrange fresh bed linen, towels and cleaning supplies to be safely delivered to your door. This avoids entry to your apartment as part of our COVID-19 protocols.

For stays of seven nights or more, our team will deliver fresh bed linen, towels and cleaning supplies to your door before 12pm on day four of your stay (and every seven days thereafter for longer stays).

Yes! We're really close to the main tourist attractions, business hives and transport hubs, so whether you’re staying here for work or leisure or both, you’re right in the heart of the action. At Staycity Newhall Square, you’re located in the historic Jewellery Quarter in all its beautifully trendy glory, and within walking distance of the likes of New Street Station (1.4km) and the International Convention Centre (0.6km). Meanwhile, footie fans and chocoholics alike can rejoice in the proximity of Aston Villa FC (5km) and Cadbury World (10km).

We have a 24-hour private and secure on-site carpark. It costs £13 per car, per day, and you can easily reserve your space when you complete your online booking with us. The carpark is accessed via Charlotte Street. Should it be fully booked, there’s also an NCP 24-hour car park right next door for the same price.

Our Staycafé is open 24/7 and serves a grab and go breakfast, snacks and pizzas (you can order these to go and enjoy them in your apartment if you prefer!), freshly ground coffee, bottled beer, cider, wine and soft drinks (note: sales of alcohol are restricted after 11pm).

Don’t forget you’re also free to cook in your fully equipped kitchen (all our studio apartments feature fully equipped kitchenettes). Just ask one of our friendly team for insider information on where you can pick up all the best ingredients.

There sure is! No excuse not to stay fit on your trip! While our gym remains open, to comply with social distancing, it can only accommodate one person or apartment at a time, and must be pre-booked during your stay.