Staycity apartments are centrally located, with direct access to the Chinese Quarter, Gay Village, The 02 & The Bullring. Infact most of the city is within a 15-minute walking distance.

Yes, we have luggage lockers available. Upon arrival or departure, please ask at reception and they will provide you with this service.

As you have booked an aparthotel, you are welcome to use the number of beds within the room, to the maximum occupancy of that room. However, all guests staying the night must be registered at reception for safety reasons. Any friends and family are welcome to visit, but we do ask that all guests depart by 10pm so that our registered guests can get a great and quiet night’s sleep.

You can pay by cash for your serviced apartment booking at Staycity's 24-hour reception. However, we do ask for ID (passport or driver's licence) for security reasons.

Check-out time is 11am. We offer complimentary late check-out until midday for guests who book directly with staycity.com. If you wish to check out after midday, we charge a £10 per hour fee. Any late check-out is subject to availability.

We offer 24-hour check-in. If you are arriving before check-in time on your booking date (3pm), subject to availability, we may be able to offer early check-in at a £10 per hour fee. If your apartment isn't available, we will store your luggage free of charge until it is.

Bed & breakfast is included once you select bed & breakfast as an option when booking your accommodation.

Still need to book a car park space? Just give us a call or send an email to check availability and book. We have limited spaces for on-site parking facility at a cost of £12 per night. Access is via Charlotte Street. Should our car park be fully booked there is also an NCP 24 hour car park right next door for the same price.

At Newhall Square all apartments are strictly non-smoking, unfortunately we do not have the balconies in this property. There is a designated smoking area at the back of the building with ash trays provided. The smoking area is open 24 hours accessed through the door behind reception.