Your Aparthotel
There's no scheduled clean of your apartment for stays of 6 nights or less. For stays of 7 nights or more a full cleaning service is included on the 4th day of your stay, which includes a change of bed linen, towels and a general sprucing up of the apartment. This cleaning will also occur every 7 days thereafter.
If you would like an additional freshening up, we can provide a full cleaning service, including a change of bed linen and towels for a small cost.
Any rubbish you would like us to collect please hang the ‘please collect my rubbish’ sign on the outside of your door and our housekeeping team will happily remove it on the next daytime schedule.
As part of our strategy for a green future we do not change towels daily. Should you need additional towels we are happy to replace a set within your stay.
Staying with us on Mark Street has its advantages… and we’re not just talking about the comfy beds.
We’ve teamed up with some of our favourite local spots to bring you a few tasty little extras during your stay:
Camile Thai (Pearse Street)
Craving something quick, fresh and full of flavour? Enjoy 15% off dine-in, takeaway or delivery from Camile Thai, just around the corner at 43 Pearse Street. Simply use the code STAY15 when ordering and you’re all set.
Cloud Picker Coffee (Pearse Street)
For your morning flat white or a laid-back lunch, pop into Cloud Picker and enjoy 10% off all food and drinks. Just show your Staycity key card at the counter and consider it sorted.
Hotbox Sauna (Bolands Mill)
Need to unwind? Sweat it out in style at Hotbox Sauna’s brand-new Bolands Mill location and enjoy an exclusive 10% discount on your experience.
Think of it as our little way of helping you eat well, drink well and properly switch off while you’re here!
Check-out is 11am. Late check-out is subject to availability and charged per hour.
Members can enjoy a complimentary late check-out until 12pm (subject to availability).
Express Checkout is now available. Simply drop your key in the box on departure.
Our fitness room is open daily from 6am to 10pm, and includes range of cardio equipment, weight training and resistance equipment.
Our Staycafé is open 24/7 and serves a buffet breakfast, snacks and pizzas (you can order these to go and enjoy them in your apartment if you prefer!), freshly ground coffee and a wide range of drinks including beer, wine and premium spirits.
Your Room
Hand and body soap are provided in the wall-mounted dispensers. We are happy to top up bathroom supplies (hand wash, hair & body wash) if required.
Toilet rolls are provided upon arrival and will be replenished during your stay.
Tea bags, coffee, milk, salt, pepper and sugar sachets are provided on arrival. Should you need these replenishing please let our reception team know.
Our specially designed, comfortable sofa beds are not made up on arrival, but we provide all the necessary linen required in your room.
They're simple to assemble, but if you need a little help you'll find a step by step guide here.
For your convenience and peace of mind, there is a safe in every room. Please note, Staycity Aparthotels is not responsible for loss, damage or theft of items placed in the safe.
To close the safe:
- Enter your chosen 4 digit code
- Press the 'enter/clear' key
- Shut the door and press the ‘close’ key
- The message ‘closed’ will appear on the display, meaning the safe has closed securely.
To open the safe:
- Key in your code
- The message ‘open’ will appear on the display, and you will be able to open the safe.
If you enter an incorrect safe code, the safe will go into lock out mode for 20 minutes. If you have any issues, please contact reception.
At Staycity, we are committed to sustainability and reducing our carbon footprint. The air conditioning system has the greatest impact, so we are working to optimise its use while still providing ideal room conditions. We aim to maintain a room temperature between 18°C and 24°C, ensuring your comfort while helping to reduce CO2 emissions.
How to Use the AC System
Turn On/Off: Press the ON button located on the bottom of the touch pad
Adjust Temperature: Tap the Up and Down arrows above and below the temperature. The room will reach the temperature on the screen.
Adjust Fan Speed: Use the right arrow to navigate to the FAN menu. Adjust the fan speed by pressing the FAN symbol.
Energy-Saving Features
The AC unit automatically switches off at 8am, 11am and 3pm. If you need the AC during this time, simply press the ON button to reactivate it.
Thank you for supporting our sustainability efforts during your stay. If you have any questions just ask one of our friendly team for more information.
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