Know what information is collected, how it’s used and why.

What information do we collect?

Staycity collects non-personal information from you when you visit our site. Additional personal information is gathered when you choose to contact us via the features on our site.

As is the case with most websites, some information is automatically stored in log files when you visit. This information includes your IP address (internet protocol), the type of browser you use and the language settings of it, your ISP (internet service provider), referring pages and exit pages (where you came from to our site and where you leave our site to go to), the operating system you use, the date or time stamp of your visit and other similar non-personal data.

When contacting us directly via our site, you will be asked to provide your name, email address and company (if applicable). If you wish, you can contact us via numerous differing methods to control which personal information is required to be provided. You are free to use phone or email if you have any concerns over the information collected on the website.

What do we use your information for?

Any of the information we collect from you may be used in the following ways:

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you, our visitors)
  • To improve our customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey or other site features.
  • Customer profiling to assist with future business development.
  • To send periodic emails

The email address you provide when contacting us via the website may be used to send you information and updates pertaining to your inquiry. This will include occasional company news, updates, related service information and offers. If at any time you would like to unsubscribe from receiving future emails, we include clear and detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access our site. Your privacy and the security of your information is of vital importance to us. You are welcome to discuss with us any element of our site or our privacy statement should you wish to.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when it is required to comply with relevant legal requirements, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to and gathered by other relevant parties for marketing, advertising or other uses as long as it conforms with our own strict requirements of privacy.

Information held

Staycity continually strive to ensure that the information we hold provides the most benefit to you, our visitors. If you wish to update, change or edit the information we hold relating to you, or view the current information held, you may do so at any time by contacting us with a suitable proof of identification. To request a change or details on the information held, please contact us at to discuss your needs.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Cookies and other technologies

The domain uses “cookies”, and may from time to time use other technologies such as pixel tags and web beacons, to monitor visitor information. These technologies help us better understand you our visitors, typical user behaviour, tell us which parts of our website people have visited and facilitate and measure the effectiveness of our website. We continually update our site based on this information to ensure we provide the best possible experience for our users.

We use this information to understand and analyse trends, to administer the site, to learn about user behaviour on the site, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services to improve our services for those using our site. Users are free to reject cookies from any site as part of their personal browser settings (the method varies depending on the browser used. Review your browsers help files for guidance). This may cause the loss of some functionality on the Staycity website, but is an option open to all users.

In some of our email messages, we use a “click-through URL” linked to content on the Staycity website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers and improve our interactions for the benefit of all.

Terms and Conditions

Please visit our terms and conditions section establishing the use, disclaimers and limitations of liability governing the use of our website.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on the 21st March 2016.

Contacting Us

If there are any questions regarding this privacy policy, or anything else relating to this site, you may contact us using:

Staycity Serviced Apartments Ltd
First Floor, 14-16 Lord Edward Street
Dublin 2, Ireland


Free check-in before 3 PM and free check-out after 11 AM (subject to availability).

Cancel your booking up to 12 noon 1 day prior to arrival (at no cost).

Some of our larger apartments are only bookable on our website.

Book direct on our website and have the chance to win your stay for free.

Lowest rate guaranteed or get a 10% refund.

50p/c charity donation for every booking made directly on