The safest of stays in a new era of travel


Our safeguarding promise to our team and guests according to WHO and local authority guidelines

Our ethos

Staycity always strives to make our guests feel at home, and never was this more important than now. Thankfully, our aparthotels naturally lend themselves to staying home, away from home. And because we’re also taking every measure to protect our team and guests, you couldn’t stay in safer hands. But seeing is believing, so take our tour here....

Our ethos

Staycity always strives to make our guests feel at home, and never was this more important than now. Thankfully, our aparthotels naturally lend themselves to staying home, away from home. And because we’re also taking every measure to protect our team and guests, you couldn’t stay in safer hands. But seeing is believing, so take our tour here....

Our apartments

All areas and features are deep cleaned and sanitized prior to your arrival with agents effective against coronavirus, including everything from switches and electric controls to telephones, safes and hair dryers. Post-cleaning, your room is sealed until your entry (with a special door sticker to indicate same), while our "Just Sanitized" labels give even greater peace of mind. Dishwashers allow you to re-wash crockery, cutlery and glassware to 70 degrees if desired. Furthermore, no staff access is required to your apartment for cleaning. Rubbish and laundry are collected from outside, and fresh towels and bed linen, as well as laundry and cleaning packs including disposable cloths and anti-viral cleaning agents, are delivered to your door. Cleaning packs and fresh towels and bed linen are not included for stays of six nights or less, but can be arranged at an additional cost. They are provided on day four for stays of seven nights or more, and every four days thereafter.

Our aparthotels

All public areas are deep cleaned and sanitized regularly, including employment of an electrostatic disinfection system. Markings indicate social distancing requirements. Protective screens are erected at reception. Disinfectant spray, disposable roll and hand sanitizers are freely available. Lifts are restricted to one person at a time, except for guests sharing an apartment. Breakfast buffets are no longer served, all seating areas are closed, and all food and drink items are takeaway only (including a ‘grab and go’ breakfast). All gyms are closed. Your Staycity sanctuary is bolstered by facilities such as in-house laundry for a constant supply of clean and sanitized clothes (laundry is washed at 60 degrees to kill any traces of the virus), and on-site car parks you can drive directly to and from.

Our aparthotels

All public areas are deep cleaned and sanitized regularly, including employment of an electrostatic disinfection system. Markings indicate social distancing requirements. Protective screens are erected at reception. Disinfectant spray, disposable roll and hand sanitizers are freely available. Lifts are restricted to one person at a time, except for guests sharing an apartment. Breakfast buffets are no longer served, all seating areas are closed, and all food and drink items are takeaway only (including a ‘grab and go’ breakfast). All gyms are closed. Your Staycity sanctuary is bolstered by facilities such as in-house laundry for a constant supply of clean and sanitized clothes (laundry is washed at 60 degrees to kill any traces of the virus), and on-site car parks you can drive directly to and from.

Our team

While we’re minimizing person to person contact by encouraging online check-in, guest enquiries by email or phone, card payments instead of cash, and an express check-out key box, our friendly team is still in place for that signature Staycity service. However, guests can rest assured that our team receive continuous safety training, temperature checks at the beginning of each shift, and always observe strict social distancing, hand hygiene and respiratory etiquette. Each property team also has a ‘Hygiene Champion’ to ensure rigorous implementation of all measures and checks.